The integrated Webcam in Dell laptops sometimes doesn’t work as intended. Below are a few Dell Webcam issues faced by users and quick solutions for these problems.
Dell Webcam software is not working
If you are using Windows 8.1 you need to check the camera app and see if it is working. If the camera itself is working, the problem is with the Dell Webcam software. To resolve the issue, you need to uninstall and reinstall Dell Webcam software.
If the above solution does not solve the problem, you need to uninstall and reinstall the Dell Webcam itself from the Device Manager. Below are the steps you need to follow
- Press the Windows button + R on the keyboard to open Run
- Type devmgmt.msc to open Device Manager
- Look for Imaging devices and click > to expand
- Right-click on Integrated Webcam and click Uninstall
- Click OK
- Once the uninstall process is completed, restart the laptop
Dell Webcam does not work with Skype
In the majority of these cases, you will see a dark, blank or black screen when using Skype. To see if the Webcam is working properly, follow the steps given below
- Launch Skype
- Click Tools > Options > Video Settings
- If you see yourself in the video window, your webcam is working fine
If the above solution does not work, there might be some problem with the Skype Software. Uninstall the Skype application and download the latest version of Skype. Before downloading the software, ensure your system meets the minimum requirements for Skype.
Webcam Not working “Please plug in a supported webcam”
You may get this error if the Webcam Drivers are not installed properly or have become corrupt. To solve this issue, uninstall and reinstall the Webcam Drivers. Here’s how:
- Press the Windows button + R on the keyboard to open Run
- Type devmgmt.msc to open the Device Manager
- Look for Imaging devices and click > to expand
- You should see Integrated Webcam listed
- Right-click on Integrated Webcam and click on Uninstall
- Restart the laptop, and install the latest Dell Webcam Drivers
- If you do not see any Webcam listed under Imaging Devices, check Other Devices and see if any Unknown Device is listed
- If you see any Unknown Device under Other Devices, it only means the Drivers for Webcam are not installed which is the reason for the error. Go ahead and install the latest Webcam Drivers
In most cases, the Webcam issue will be resolved after installing latest Drivers. You can also use a reliable driver update tool.
Updating Drivers Automatically
Automatic driver update tools offer many benefits, the most important ones being:
- You can update device drivers automatically
- The software scans and updates all outdated or missing drivers at one go
- The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
- Automatic driver updates are 100% safe
Driver Updater is one of the best driver update tools out there. Outbyte Driver Updater will give you access to a database of over 1 million drivers. It will regularly scan your PC, suggesting new driver versions to install. Driver Updater contains drivers for a variety of Windows devices. With just one click, you can update drivers in your system.
Step 1
Click here to Install and launch the app
Step 2
Scan all devices
Step 3
Install or update drivers automatically
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