Is your Dell laptop not charging even when you have plugged in the AC adapter?
If yes, there is a likely to be a simple fix. This is a pretty common issue but can be very frustrating.
Do what do I do when I plug in my Dell laptop and it does not charge (according to the laptop’s battery indicator).
Solution 1 – Reconnect the AC adapter as well as the battery
We’ll start with the simplest fix. This involves reconnecting the AC adapter as well as the battery.
Here’s how you can do the same.
- Shut down your laptop
- Now unplug your AC adapter as well as the battery
- Now press and hold your laptop’s power button for about 20 sec to ensure any residual power is released
- Reconnect your battery as well as the AC adapter to the laptop
- Turn your laptop on to check if the issue is resolved
Solution 2 – Plug the laptop to wall socket
Are you using a surge protector? Well, sometimes it can affect the way an adapter functions. So, power off your laptop and directly connect the AC adapter to a nearby wall socket. Power on the laptop and check if the issue is fixed.
Solution 3 – Use some other AC adapter
The possibility of something being wrong with your AC adapter cannot be ruled out. Therefore, test with some other AC adapter and see if that can charge the battery. If yes, you can safely conclude your AC adapter is the culprit. If the problem persists, move on to the solution four.
Solution 4 – Reinstall battery driver
Did you know that problems with your battery driver can lead to all sorts of issue, including this one?
Thankfully, updating the battery driver is easy, especially if you use a driver update tool. While you can update drivers manually, this can be time-consuming and requires technical know-how.
We have listed both the methods here. You can pick the one that suits you better.
Manually updating the battery driver
Here are the steps to follow:
- Press Windows logo key + R together to bring up the Run command
- In Run command, type devmgmt.msc and click OK
- In the Device Manager, click Batteries
- Now right-click Microsoft ACPI-Compliant Control Method Battery. Then click Uninstall
- Click Uninstall to confirm your action
- Now click Action and choose Scan for hardware changes
- Choose Batteries and right-click Microsoft ACPI-Compliant Control Method Battery. Now select Update Driver Software
- In the window that opens, select this option: Search automatically for updated driver software
Once Windows is finished updating the battery driver, restart the computer. Now check if the issue is resolved.
Updating Battery Driver Automatically
When you use driver update software, you don’t have to perform these lengthy steps. All you ever need to do is click a button.
Automatic driver update tools offer many benefits, the most important ones being:
- You can update device drivers automatically
- The software scans and updates all outdated or missing drivers at one go
- The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
- Automatic driver updates are 100% safe
Driver Updater is one of the best driver update tools out there. Outbyte Driver Updater will give you access to a database of over 1 million drivers. It will regularly scan your PC, suggesting new driver versions to install. Driver Updater contains drivers for a variety of Windows devices. With just one click, you can update drivers in your system.
Step 1
Click here to Install and launch the app
Step 2
Scan all devices
Step 3
Install or update drivers automatically
Solution 5 – Update the BIOS
BIOS stands for Basic Input Output System. It has the responsibility of managing the connection between the Windows operating system and the hardware devices installed in the laptop.
At times, BIOS settings become faulty and that in turn can prevent the battery from charging.
Before you update BIOS, remember two things:
- Always make a backup before updating BIOS. If you are not confident, it’s better to seek professional help. A mistake can lead to data loss or render your computer unusable.
- Make sure you have enough laptop power.
Visit the Dell official site and find the support page relevant to the laptop you are using. Once you have found it, download the latest BIOS update and then install it.
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