Are you getting Error CE-30002-5 when you try to launch your favorite game via an external drive?

If so, this post is all you need. We’ll walk you through various solutions that have worked for other PS4 gamers. We’re sure one of these will work for you as well.

The Error Message

Typically, users receive the following error message when this error occurs:

an error has occurred CE-30002-5

Troubleshooting CE-30002-5 Error

Below, we have listed the four most effective solutions. You need not try all of them. Start with the first one and work your way down until the error is fixed.

Solution 1 – Update system software in Safe Mode

This solution has the best success rate among all others, so we’ll start with it. Updating the PS4 system software enhances security, gives access to new features, improves performance, and may help fix issues and errors such as this one.

Step 1 – Boot PS4 in Safe Mode

Here’s how:

• First, connect the USB drive on which the PS4 system update files are saved to your PS4
• Now press and hold the console’s Power button for 7-10 seconds to ensure PS4 is turned off completely
• Next, connect DS4 to your PS4 using the USB cable and then press the PS button on your controller to enter Safe Mode

Step 2 – Update system software

Once you’ve booted PS4 in Safe Mode, select the Update System Software option (3^rd option in the list) to update PS4.

Step 3 – Update from USB device

From the three options that are on your screen, select the first one: Update from USB Storage Device. Now click OK.

Keep in mind the right option for you depends on your situation. We are opting for the first option simply because we are updating from USB drive. In other situations, Update from Disc or Update using Internet could be the way to go.

PS4 will download the update file and then restart automatically. Check if the error is fixed. If not, give the next solution a try.

Solution 2 – Format PS4 External Drive

The next solution requires you to check whether the file system of the external hard drive is free from errors. Typically, you can format the external drive as extended storage. However, if you want, you can use a third-part hard drive formatting tool instead.

Before you formate the external hard drive, back up your data. Otherwise, you’ll lose all your data.

To format the external drive manually, perform these steps:

• Click the Settings icon
• Click Devices and then select USB Storage Devices
• Select the drive you want to format
• Select Format as Extended Storage

Solution 4 – Reinstall the affected game

Damaged or corrupt game files can also trigger the PS4 error CE 30002-5. Therefore, try to reinstall the game and see how that goes.

Here’s what you need to do:

• Click the Settings icon on PS4 home screen
• Press the X button on PS4 console
• Select Applications Save Data Management and then click Saved Data in System Storage
• Go back to Setting window and click Storage and then click Applications
• Select the affected game
• Press Options
• Click Delete
• Reinstall the affected game from its disc. Alternately, you can go to the game’s official website, download and install it

Solution 4 – Rebuild PS4 Database

Some users were able to fix CE-30002-5 error by rebuilding PS4 database. If the previous solutions haven’t worked for you, give this last solution a try.

• Start the PS4 in Safe Mode
• Select Rebuild Database (5^th option)
• Follow the on-screen instructions to rebuild database

Once you’re complete, reconnect your external hard drive to the system and check if the error is fixed.

A final tip…

While PS4 error CE-30002-5 doesn’t occur due to outdated graphics card drivers, some PS4 errors and issues arise when graphics drivers are old, incompatible, or corrupt. Therefore, regularly update the graphics drivers (and other device drivers). The easiest way to do this is by using a reliable and advanced third-party tool such as Driver Updater.

Automatic driver update tools offer many benefits, the most important ones being:

• You can update device drivers automatically
• The software scans and updates all outdated or missing drivers at one go
• The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
• Automatic driver updates are 100% safe

Driver Updater is one of the best driver update tools out there. Outbyte Driver Updater will give you access to a database of over 1 million drivers. It will regularly scan your PC, suggesting new driver versions to install. Driver Updater contains drivers for a variety of Windows devices. With just one click, you can update drivers in your system.

Step 1
Click here to Install and launch the app

Step 2
Scan all devices

Step 3
Install or update drivers automatically

 

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