DeepSeek is remarkable in more ways than one, but just like other AI chatbot apps it isn’t completely free from odd downtime. One of the most common issues users have reported with it is the “DeepSeek not working issue”. If you’re also facing this issue, continue reading to find out how to quickly troubleshoot it.

Why Does DeepSeek Not Working Issue Occurs?

Malicious attacks and server outages are the two most common causes for this error. Other triggers include connectivity issues, device incompatibility, app failures, and cache issues.

How to Troubleshoot DeepSeek AI Not Working?

Shared below are three probable solutions.

Solution #1 – Check Internet Connectivity

An unstable internet connection may prevent DeepSeek app from working properly. If you’re experiencing issues with DeepSeek AI, make sure your internet connectivity is good.

Run the network troubleshooter to detect and fix common network connection problems. Here’s how:

• Press Win + I keys
• Click System in the left-side pane and then click Troubleshoot
• Click Other troubleshooters
• Click the Run button next to Network and Internet
• Wait for the troubleshooter to complete

Solution #2 – Clear Browser Cache Data

Removing the app and cache data worked for some users, so give this method a try if you’re still receiving the error.

Google Chrome

• Open Google Chrome browser
• Click the three-line icon (hambruger button) in the upper right-side corner and select Delete browsing data
• You can pick a time frame for which you want to delete the data in the next window. For a complete reset, select All time from the Time range drop-down menu
• Select Cookies and other side data and Cached images and files
• Click the Clear button

Mozilla Firefox

• Click the menu button
• Select Options > Privacy & Security
• Click Clear Data in Cookies and Site Data section
• Select Cookies and Site Data and Temporary cached files and pages
• Click Clear

Solution 3 – Log Out and then log back in your AI account

For some users, something as basic and logging out and then logging back in worked. Give this option a try if the previous two methods didn’t work for you.

• Open the DeepSeek AI website
• Go to the Accounts Settings section and click Log Out
• Wait for a few minutes and log in back

We hope one of these three solutions worked for you. Leave us a comment if you have a query or want to share a thought. Also, share this post on social media so that others can benefit.

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