Older peripheral devices such as printers may not function properly after upgrading to Windows 10. If you are using a Canon printer, then you should first take a look at Canon’s website to see the list of printers that will work with Windows 10.
If your printer model figures in the list but you are still facing printer problems, we have set out some possible solutions below.
Problem 1: Canon printer does not work in Windows 10
The first thing you need to do is to check if your Canon printer is switched on and connected to the PC in question. This may seem basic but it is surprisingly easy to overlook! If your printer is still not working, follow the steps set out below:
- Try running the printing Troubleshooter provided by Microsoft
- If that doesn’t solve the issue, it means that your printer may need new Printer Drivers. Check the printer manufacturer’s website for compatible Printer Drivers that will work with Windows 10.
Before installing the new Printer Drivers, you need to uninstall the printer by following the steps given below
- Open Start menu
- Click Devices and Printers
- Select your Canon Printer
- Select Remove Device from the top of the screen
- Reinstall the printer
- If Windows does not find a Driver, browse the printer manufacturer website for Drivers.
- Download the Driver and follow the instructions given by the printer manufacturer.
Alternatively you can get a Driver Update Tool to update the Drivers for you and keep them updated. To check for Driver Updates, follow the instructions on the Canon Drivers page.
Problem 2: No Windows 10 Printer Driver for your printer
Not all printer manufacturers are offering new Drivers that will work with Windows 10. In some cases, you might see the printer manufacturer has ended the support to the printer model you own. However, there is a way around this issue.
If your printer manufacturer is not offering Windows 10 compatible Printer Drivers, you can try Windows 8 Printer Drivers as they may work. In most cases, the Printer Driver is a .exe file. You need to uninstall the printer by starting from Step 4 above.
After you have removed the printer, you need to click on .exe Driver file and install the Printer Driver.
Problem 3: Printer is detected but you don’t have the Driver for the older printer
If your printer is detected after the upgrade, you need to follow the on-screen instructions to install the printer. When Windows 10 scans for connected devices, it will give you a few options if it does not find any Drivers. Here are the steps you need to follow
- Click the “The printer that I want isn’t listed” option. (Since we are adding a local printer, we will not discuss Network printer’s options that Windows gives you.)
- Select the option that says “My printer is a little older. Help me find it.”
- Click Next
- Windows 10 will now again search for the connected printer and hopefully install the printer using compatible Drivers in its database.
You can also install appropriate printer drivers on our Canon Drivers page using a Driver update tool.
Automatic driver update tools offer many benefits, the most important ones being:
- You can update device drivers automatically
- The software scans and updates all outdated or missing drivers at one go
- The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
- Automatic driver updates are 100% safe
Driver Updater is one of the best driver update tools out there. Outbyte Driver Updater will give you access to a database of over 1 million drivers. It will regularly scan your PC, suggesting new driver versions to install. Driver Updater contains drivers for a variety of Windows devices. With just one click, you can update drivers in your system.
Step 1
Click here to Install and launch the app
Step 2
Scan all devices
Step 3
Install or update drivers automatically
Debra says
My mx870 will not scan to my new lenovo p73 laptop with windows 10. It did scan to the old toshiba in windows 7. The printer prints just fine from the new windows 10 Lenovo. NEED SOLUTION ASAP for business.
Rick says
My Cannon Image Class D1320 will print from my laptop but will not make regular copies; just gives me blank sheets.
Rob says
Windows 10 recognizes my printer but the Canon driver doesn’t.
RUSSELL L BRITTON says
MY CANNON TS5120 WILL NOT PRINT. I HAVE REPLACED IT WITH NEW INK, BUT IT SHOWS EMPTY. THIS HAS HAPPENED BEFORE. THE INK CARTRIDGES BE FORE SHOWED LOW BUT PRINTED FOR A LONG TIME, WHEN THE COPIES STARTED FADING I BOUGHT NEW INK AND THEN THE MACHINE SHOWED EMPTY.
Susan Schugmann says
I was printing and then the printer just turned off. It will not turn on , I have a canon MG7160
Dawn Brewer says
I bought this canon pixma recently( a couple of Months ago) and it doesn’t print much at all. the only time it seems to print is if it asks if I want to save as a pdf file. I can’t print anything off the internet unless it specifically asks for me to save as this type of file. Even trying to print from office files, nothing.
salakin says
cannon LBP 6030 Cannot Print After Latest Update of Win 10
irene isaacson says
my ts9120 printer will print 1 page and says paper jam but there isn’t one.
Lyndsey Treeby says
I have a Cannon PIXMA TR4720 I want to add it to my computer so I can print anything off but it won’t let me . I go into the area of where you have the name of the printer & number and it still shows my old HP printer. At the bottom it says add printer, I click on that and a thing comes up saying it can’t find my printer. A friend was able to get my printer to work but only from Microsoft word and nothing else . I want to be able to print anything.
Also with the printer came a cable I have no idea what it is for I have never seem one like this before when I have purchased other printers. The cable is called ” Functional earth connection cable kit ” what the heck is this for and do I really need it.
I want an answer, yesterday.