How to get Epson printer online?

Last updated: May 15, 2024

How do I get my Epson Printer back online?

One of the more common problems faced by Epson printer users is the computer showing the Printer Offline when it is actually on and ready to print. When your Printer shows ‘Offline’, it generally indicates it cannot communicate with the computer. If you are facing a similar problem with your Epson printer, here are some quick solutions to resolve the issue.

Step 1 – Check the connections to your Epson printer

While it may be tempting to start with troubleshooting steps right away, it is not always the right thing to do. It is so obvious that people often overlook this as the first step in troubleshooting any printer issue.

If your printer is showing as offline there is a problem with communication with the computer. The main cause of this problem is a problem with the physical connection such as the cables in the case of a wired connection. One of the most common causes of a Printer Offline error is a loose connection.

For this reason, you should check the USB cable is seated at both ends firmly. If you have an additional USB cable, try replacing it and see if the error is resolved, this will rule out issues with the cable itself. If you can determine there is no problem with the connection, follow the troubleshooting steps set out below.

Step 2 – Set the Epson printer to “Online” manually

Troubleshooting Printer Offline for Windows 7:

Click the Start icon on the bottom left of the screen
Select Control Panel and then Devices and Printers

Troubleshooting Epson Printer Offline for Windows 8.1 and Windows 10:

Go to Start > Settings > Devices > Printers and Scanners
Right-click on the Epson printer in the list and select See what’s printing
When a window pops up, select Printer from the bar at the top
From the drop-down menu, select Use Printer online

Step 3- Cancel all pending printing jobs

Right-click on the Epson printer in the list and select See what’s printing
Right-click and select Cancel to remove any print jobs present
Select Use Printer online again
If the error is not resolved, restart the Epson printer and computer again

Step 4- Reinstall Epson Printer

Go to Start > Settings > Devices > Printers and Scanners
Select Epson Printer from list and then select Remove Device
Go to the Epson website and download the latest printer drivers for your Epson printer model
Reinstall the Printer

You can read more information on how to use a Driver Update Tool to automate the Epson Driver Updates.

Automatic driver update tools offer many benefits, the most important ones being:

You can update device drivers automatically
The software scans and updates all outdated or missing drivers at one go
The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
Automatic driver updates are 100% safe

Driver Updater is one of the best driver update tools out there. Outbyte Driver Updater will give you access to a database of over 1 million drivers. It will regularly scan your PC, suggesting new driver versions to install. Driver Updater contains drivers for a variety of Windows devices. With just one click, you can update drivers in your system.

Step 1
Click here to Install and launch the app

Step 2
Scan all devices

Step 3
Install or update drivers automatically

Start Download

Click here to go to the Epson Website.

If reinstalling the Printer does not help, you need to remove all Printer Driver and packages following the steps outlined below (ensure you take a full backup before removing or updating any Drivers):

Step 5- Remove all printer drivers and packages

Log into user account with Admin privileges
Go to Start > All Programs > Accessories > Command Prompt
In the command prompt window, type printui /s /t2. Don’t forget the spaces in the command. This will open the Print Properties window
Remove the Driver and Package for your printer in the list
Reinstall the Printer using the Add a Printer option

Troubleshooting EPSON printer problems in Windows 10