To fix the HP printer ‘0x610000f6 ’ error (also known as “Carriage Jam” error), perform the following steps in the order they appear below. After each step, print a test page. If the test page comes out fine, it means the problem has been rectified and there is no need to try the succeeding troubleshooting steps.
Step 1 – Turn off your printer, and power it on again
- Turn off your HP printer by pressing the power button
- Wait for 10 seconds
- Turn on your HP printer by pressing the power button
Step 2 – Get rid of any paper jams
- Remove the USB cable
- Remove the power cord (present at the back of your HP printer)
- Remove unused paper present in the printer’s tray
- Open the rear access door and get rid of any paper stuck inside the printer
- Replace the rear access door
- Load paper back into the printer’s tray
- Connect the power cord and the USB cable
Step 3 – Ensure that the printer cartridge is properly installed
- Open your printer’s carriage access door
- Remove the cartridge from its slot and insert it back carefully
While this particular error is not caused by a driver issue, outdated or missing printer drivers are the number one cause of many printer errors. You can fix such errors by updating your printer drivers, a task that can be completed at a click of the mouse if you use a driver update tool.
Jesse Medina says
I have tried everything suggested above but problem still persists. Thank you for the help but I still receive the “There is a problem with the printer or ink system.”