USB Drivers problems are quite common and many of these problems are easily fixed.
Common USB Driver errors you may come across are ones such as “USB Device not recognized“, “This Device Cannot Start” or “No USB Drivers Installed”. There are many different error codes and messages that you may come across but basically you need to work out why your USB Device is not working.
To do so, it is best to start ruling out the most simple causes.
Damaged USB port
Occasionally the USB port itself may become damaged, to rule this out as the cause of your problems, try the device in another port to check if the outcome is the same.
No power to the USB device
Ensure that your USB device, such as a camera or USB mouse, has adequate battery power
If you have checked that neither of the above are the cause of your USB problems, the next thing to do is restart your computer. Do not skip this step as it is very often successful in fixing USB Drivers problems.
Restart your computer
This step involves more than just rebooting your computer. You will need to shut down your computer and disconnect all power supply. If you are using a laptop then you should also remove the battery.
The reason for disconnecting all power to your computer is to ensure that the motherboard is reset. Even when a computer is shutdown, the motherboard still receives some power so it is essential you disconnect all power and leave it off for about 10 minutes or so.
When you restart your computer, check to see if your USB device is working. If not, then the problem is most likely a USB Driver problem.
Uninstall USB device before reconnecting
Reinstall USB Controllers
Click here to go to our USB Driver page
If you know the device that is causing the driver errors, you can try to download updated drivers from the manufacturers website. If these drivers are not available or you do not feel comfortable updating them, you can use a Driver Update Tool.
anna says
having problem with video card driver for xp – where do I get help for this?
khaled says
I want Drive for genx 600dpi USB Scanner windows xp
William says
I need help with two different machines. Both are XP Pro os and both have corrupt DVD-CD drive drivers.
Sinbad says
need help to convert steer wheel PS2 to my PC
dbswart says
bluray on xp wont work i’f got a player
rana says
Please help me Auto sound driver
Kunal says
Please help me with HCL MiLeap MH04 drivers…
Nicholas chimere says
Pls how can i resolve this problem my laptop lost sound. Compact laptop presario CQ60
Drivers help says
Nicholas, go to http://www.drivers.com/fix_audio_drivers_problems/ and download the driver update tool. You can run a free drivers scan to find out which driver is causing the problem. You only pay if you choose to register the software
Jose M. Reus says
No me funciona la impresoraZS
anil says
having problems with intel drivers
Sagar Niroula says
Having Problems with USB Mass Storage Device.
sreenivas sarma says
i want my sistyem free downland drivers
iqbal ansari says
I need to install a driver for virtual camera for skype
Paulo Martins says
Windows Server 2003 detect and install a PCI Firewire VIA T6306, but it doesn’t work. The manufacturer site doesn’t offer a properly driver that run with Windows Server 2003.
CHINMAY says
It really helped.thanxxxxxx a lot.
richard says
my windows 7 is pirated so is it cost any problem for my windows coz i think its USB Driver problem.
feras says
usb driver
Jonathan matillano says
all problem my drivers loptop give me resulotion immiditely respond
brian says
my hp nc6400 had the disk sanitizer ran and no back up now says non disk system disk error
Iwill this work I can load anything
DriverHelper says
Hi Brian – Disk Sanitizer wipes the hard drive so would likely have removed your Drivers – do you have the original HP cd to reinstall them?
dennis payge says
my samsung mini laptop usb port stop working suddenly i really need some information
d-genaral says
games not working on the laptop after it had done a software pdate
john says
I have eight USB ports on my computer but none of them work. please help
DriverAdvice says
when you say none of them work – are they showing up at all in device manager? have you tried different usb devices/ cables in them?
hamka says
please help, my USB can’t connect
driverhelper says
is your USB showing at all? What are you seeing in Device Manager? What Operating System are you running?
ALex says
I have nc8000 hp compac laptop. there are two usb ports. none of them work. when i insert flash drive into it the flash drive light turns on still but nothing appear on the screen neither any sounds comes out of it. the worse is that when i inserted my all usb device into the laptop usb ports they never worken agaion in any other computer saying this device is malfunctioning. so i had heavy loss becaz of this.i tried every kind of driver to fix this problem but no use. Instructions says use usb cable or usb powered hub. but im confused about it as i used usb cable but nothing happened. I wish if someone could help me with this. bundle of thanx
ALex says
(complete message)
I have nc8000 hp compac laptop. there are two usb ports. none of them work. when i insert flash drive into it the flash drive light turns on still but nothing appear on the screen neither any sounds comes out of it. the worse is that when i inserted my all usb device into the laptop usb ports they never worken agaion in any other computer saying this device is malfunctioning. so i had heavy loss becaz of this.i tried every kind of driver to fix this problem but no use. Instructions says use usb cable or usb powered hub. but im confused about it as i used usb cable but nothing happened. I have installed XP professional SP 3. In device manager and bus controllers everything seems fine and says all devices working fine.I wish if someone could help me with this. bundle of thanx
DriverHelp says
Hi Alex – what is the Device Manager showing:
Start > Control Panel > System and Maintenance > Device Manager
right-click your USB device > click Properties
go to the General tab > look at Device status box to see if there are any details provided
Post the details here and we can look into this further for you
driver helper says
also helpful for usb problems in XP – http://www.drivers.com/update/drivers-news/windows-not-recognizing-usb-device/
ALex says
this is what it says
Device Manager> Universal Serial Bus> Properties>
[UNIVERSAL SERIAL BUS CONTROLLERS]this is what appears in the box.
des says
hi! need help.just bought my first usb memory stick.everytime I put anything on it and delete from my computer it also delete what I put on memory stick and vice versa. even if I eject the stick before I delete from my computer as soon as I put it back in it automatically deletes and mirrors exactly whats on my computer. as anyone else had this problem?
drivershelp says
have you tried connecting it and running a drivers scan (using download link above)?
Shiva Maurya says
My micromex net shutter not install my lenovo B570 laptop. Pls help
driverhelper says
Hi Des – are you using any synching software or program such as Dropbox?
des says
hi! yes I have dropbox on my laptop,i have now checked all the boxes to take no action still same problem.
DriverAdvice says
Hi Des – can you try a test (I want to make sure the file is actually copying to the USB and not just a link to the original file) – copy a file to the USB as normal and then try to view it on a different machine if you have one available (actually open the file rather than just view it) – then delete the original file from your compluter BEFORE re-inserting the memory stick, can you let me know what happens in this case?
des says
hi! usb memory had files on from laptop when I tried it on old computer running xp and it worked as it should but for some unknown reason if I delete a file on my laptop running windows 7 it automatically deletes it on usb and vice versa,any help would be gratefully received. thanks
driverhelper says
are the 2 machines networked? Did this replicate when you tried it again as I assume what you are describing is what happened originally?
Drivers help says
Hi Des – I just mean are the machines linked in anyway – through a home wifi network or physical cable. I ask because it sounds like some software (could be dropbox) is setup to sync your files between your laptop and usb stick – can you check your system for any syncing software like this and also have a look at the settings in dropbox to see if you can uncheck syncing of the USB and then test again
des says
Yes it did replicate as originally stated. Not sure what you mean about networked as you can tell i’m not computer buff.thanks
DriverAdvice says
Hi Des – something is definitely syncing by the sound of it – was there software installed for the USB stick itself?
des says
Hi!no it wasn’t synced as far as i understand as soon as i plug it in the computer recognised it had found it and it was ready to use.
Drivers help says
can you give me the make and model of the USB stick?
des says
Not linked with any other network and unchecked syncing and everything else from dropbox still the same.
des says
Sorry i cant as its one i bought from ebay and it doesn’t state make and model. All i can tell you is its states thats its 64gb plug and play supports windows 7 compatible with usb 1.1/2.0
C says
Hi; just tried to upgrade my USB and audio device driver software; which failed and now all my USB ports are disabled. As such I can not get into my PC anymore. Any idea on how to enable my USB Ports again (without any PS2 or comparable ports to connect external input devices) Cheers
Radames says
my laptop’s all USB Ports are stop working. how can i fix it?
driverhelper says
Are you running Windows XP? Are the USB ports showing in the Device Manager?
Daniel says
Bought this product to locate all the drivers for Windows XP Pro 32 bit on a Lenovo X61. Specifically to install the drivers for the sram card reader. Alas the automated process failed on Video, Audio and SRAM reader. So there was a waste of 30 USD.
DriverAdvice says
Hi Daniel – when you say failed do you mean it did not find the Drivers? Can you give me a bit more detail so I can look into it?
Jefferson Eric Hunpelo says
Trying to copy a file to my 1trb storage device, but it became slow and trying to cancel this process, power went off. On restoration of power, the storage device can not be recognised by any system again.
vivek says
my hp laptop win8 any usb port is dose not working and do not uninstall driver. plz solve my problom
DriverAdvice says
has the USB port worked in the past?
kapil says
sony drive update
Zenny says
I am using LENOVO B570,none of my USB ports are working.I tried to update my driver and installation was successful but the port is not working.I went to DEVICE MANAGER->OTHER DEVICES (It got detected)and it has a warning symbol, when i click on the properties i get this error message:
The drivers for this device are not installed. (Code 28)
Access is denied.
To find a driver for this device, click Update Driver.
I tried, checking the driver details, updating the driver, enable, uninstall. Nothing worked out. Kindly help me with a solution.
Thanks in advance.
steve says
my acer aspire windows 7 keeps freezing whenever i plug in my ps3 controller. how do i fix this? all other usb devices work fine…
bapi says
my hp laptop winxp any usb port is dose not folder create,and can not copy or paste.plz!solve my problom.
sachin says
hello i have issue with USB driver my device is not detected when i am connecting to the pc plz help?
Haziq says
I have a windows 8 tablet. USB port was working fine till i did an update for the windows 8. I tried using a micro usb converter for the micro usb port and it works. However the full sized usb 2.0 port doesn’t. Able to help?
roohi shahus says
PCI drivers complain at the device manager tool
phillepe says
driver helper: Have dell inspron 1150 lap top that will not disable safe mode.Tried the F8 way,system recover way, and control panel way. States safe mode has been turne off.I must reboot in normal mode to enable windows to work . Can’t get to normal windows without safe mode off.
gee anne f. barbarona says
how can i fix my usb, when mass storage could not be seen in my computer but only be seen in the device manager..
Jermaine says
My USB ports are losing poet before the Win XP operating system loads. Possibly Malware, or maybe a virus. I’ve tried to uninstall the drivers using MiniXP but this didn’t work. Any help or suggestions would be of good use right now?
rodrigo batista says
meu mouse nao funciona